FAQs

A facial increases circulation, detoxifies, and stimulates the skin. Your skin's needs are constantly changing, and with the guidance of a licensed professional, you can achieve your healthiest skin. To maintain the results of your treatment, you must be diligent with your home care regimen, like cleansing, exfoliating, moisturizing and protecting. It is of utmost importance to wear sunscreen every day, rain or shine. You will leave your appointment not only feeling refreshed and revitalized, but equipped with the knowledge of how to take care of your skin. Facials are recommended every 4-6 weeks.

Waxing cannot be done on clients taking Accutane and is not recommended for clients taking Retin A, Renova, Differin or other types of skin thinning acne medications. You must discontinue use for at least one week prior to waxing. Please read the label carefully and consult your Aesthetician if you are taking any medication or using any topical cream that contains the medications listed below:

• Accutane (must be off this medication for at least one year)
• Adapalene
• Alustra
• Avage
• Avita
• Differin
• Isotretinoin
• Renova
• Retin A
• Tazorac
• Tazarotene
• Tretinoin

Thin, sensitive skin is more vulnerable to lifting and sensitivity during waxing. If you are currently using any of the following, please inform Sparkle Spa before your waxing session. These products can make the skin more sensitive:

• Bleaching agents for hair (used mostly for upper lip)
• Bleaching agents for pigmentation of skin (Hydraquinone, Trilumena)
• Previous chemical depilatories, such as Nair
• Benzoyl peroxide 
• Alpha hydroxy acids (Glycolic, Lactic)
• Oral antibiotics
• Topical antibiotics
• Retinol
• Salicylic acid
• Other exfoliants

Women may experience extra sensitivity to waxing up to a week prior to the beginning of their menstrual cycle. Taking an over-the-counter anti-inflammatory one hour prior to your appointment will help minimize any redness or inflammation. If irritation should occur, we recommend you use an antibiotic ointment (such as Neosporin) to keep the area continually moist to avoid infection and scabbing.

• Sunburned, irritated or areas with open skin cannot be waxed.
• Moles cannot be waxed.
• You must wait a minimum of seven days before waxing after a light chemical peel or microdermabrasion treatment.
• Waxing cannot be performed if you have had laser skin resurfacing within the past year.
• You must wait a minimum of 72 hours after a Botox treatment.
• Please avoid sun exposure for 24 hours before and after a waxing treatment.
• No hot baths for 24 hours following a body waxing treatment.
• No abrasives/body scrubs for 24 hours following a waxing treatment.
• No deodorants for 24 hours following an underarm waxing treatment

Clients with active acne lesions or cold sores cannot be treated until lesions are healed. Clients with bleeding disorders or difficulty clotting should not be treated. Clients with diabetes not under control by diet or medication should not be treated. Clients undergoing cancer treatment should not be treated.

Before your injectable treatment, you should avoid medications that can increase your bruise potential, such as Aspirin, Ibuprofen (brands are Motrin/Advil), Aleve, Excedrin, fish oil, and Vitamin E. You can pretreat and lessen the risk of bruising with Arnica and real pineapple juice.

Dermal filler can take up to two weeks to a month to heal. During the healing process, you may experience swelling, bruising and asymmetries (one side may heal faster than the other). Please keep in mind these are normal findings.

We recommend scheduling a follow-up appointment with your provider after two weeks to a month to ensure your results are desirable.

Contact your provider immediately if you have a fever and/or chills, discolored blotches in areas NOT injected, have blanching (white/pale color) in injected areas, or have increasing or severe pain.

• Avoid excessive touching, puckering, stretching or massage the treated areas for 24 hours after injections.

• Avoid alcohol, caffeine, hot/warm beverages, drinking through a straw, high-sodium foods, high sugar foods, refined carbs, spicy foods, and smoking for 24-48 hours after your treatment.

• Avoid submerging head under water for a full 34 hours after a Voluma XC® or Restylane Lyft® treatment. This includes bath tubs, pools, beaches and hot tubs.

• Avoid wearing makeup or lipstick until the day after treatment.

• Avoid vigorous exercise and intense heat for 24-72 hours after treatment.

• Limit exposure to sunlight and/or UV lamps in the first 24 hours after treatment.

• Avoid using Aspirin or other non-steroidal anti-inflammatory drugs such as Advil®, Motrin®, Aleve®, Nuprin®, Celebrex, Vitamin A, high doses of Vitamin E or any other essential acids at least three days to one week before and after treatment.

• Wait at least 5-7 days after dermal filler injections before taking long flights.

• Avoid cosmetic procedures such as laser, ultrasound, peels, facials, micro needling, microdermabrasion or massage for 14 days after treatment.

• Avoid dental cleanings or dental work of any kind, tattoo or permanent makeup, procedures, lesion excision or biopsy, surgery of any kind, and internal device placement two months pre- and post-filler.

You may notice bruising at the treated area. This is temporary and will typically heal within 2-14 days.

• DO NOT lie head down flat, touch or rub the treated areas for at least four hours after treatment. This can cause BOTOX to spread to other areas of the face.

• You should not engage in activities where your head is below your heart (like yoga).

• Refrain from straining, heavy lifting and vigorous exercise for at least 24 hours following treatment.

• Do not use Tretinoin (Retin-A) and/or active skincare products for 24 hours after treatment.

• Avoid alcohol for 24 hours after treatment.

• Avoid wearing tight fitting headwear (hats, headbands) over your treatment area for 24 hours.

• The best thing to do is avoid makeup altogether. However, if you must apply it, wait until bleeding has completed stopped and the swelling has subsided. After treatment, always apply makeup in an upward movement, up and away from the eye, not downward.

• Avoid using Aspirin or other non-steroidal anti-inflammatory drugs such as Advil®, Motrin®, Aleve®, Nuprin®, Celebrex, Vitamin A, high doses of Vitamin E or any other essential acids at least three days to one week before and after treatment.

• Avoid cosmetic procedures such as laser, ultrasound, peels, facials, micro needling, microdermabrasion or massage for 14 days after treatment.

These are temporary procedures; at first, you may find that your results last approximately 3-4 months. If you maintain your treatment appointments with the frequency recommended by your clinician, the duration of each treatment result may last longer than four months.

We have reserved this time exclusively for you, and last minute cancellations greatly inconvenience our clients and therapists.

We kindly request 24 hours notice for appointment cancellations. NO SHOWS / NO CALLS/ LATE CANCELLATIONS will be charged 100% of the cost of services booked. If you are ill, please reschedule with no penalty.

Children are not allowed in the spa unless they have an appointment. Due to the potentially hazardous chemical and expensive equipment in the spa, please make other arrangements for your children on appointment days. Sparkle Spa reserves the right to cancel your appointment and charge you for the booking.

We accept cash, debit cards, apple pay, and all major credit cards. * Our nurse injector cannot accept cash, credit or debit only.